Frequently Asked Questions (FAQ)

The PTZ camera that comes with the GetyourStudio has a variety of options, ranging from configuring the presets (predefined zoom and camera angles) to adjusting the image quality. These options can be accessed as follows:

• Connect the camera to the GetyourStudio flightcase. Then, connect the flightcase to a computer/laptop.
• Open an application in which you can see the camera image (camera app/ zoom/ teams/ etc...)
• Click on this link to download the GetyourStudio camera quick guide. This guide explains things such as configuring the presets, and the camera.
• The remote control that comes with the camera has an extensive user guide. This guide can be found here from page 15 to 29.
• In case you own a camera-controller you can easily change all camera settings according to your wishes, even live.

  
  Advanced
  By using a webbrowser, it is also possible to directly navigate to the respective webpages of each camera and change the settings there. These webpages always start with 192.168.100.xx, where 'xx' stands for which camera you are trying to reach. Camera 1 would be 21, camera 2 would be 22, etc...

Each microphone comes with an XLR-extension cable of at least 5 meters. Connect this cable to the corresponding ‘MIC’ input on the backside of the flightcase. Should you have a stage box, connect the microphones to the MIC ports which you find there. The stage box is located closely to where you find yourself when recording a video. 

The lights you have depend on the studio you bought. Most lights have an on/off button on the backside with which you can turn the lights on or off. Additionally, change the color temperature and the brightness with the designated rotary knobs. The color temperature can be set between 3200k (halogen lamp) to 5600k (standard day lamp). The brightness can be set between 0 and 100%. Oftentimes we connect the lights to one central power strip for easy access.

In the case that you own DMX lights you will control them with the B-Station. We will have preprogrammed it according to your wishes, but we are happy to help you should you want it adjusted.

Assuming that everything is connected properly, this is probably due to a setting for external displays. On windows 10/11, go to your desktop --> right mouseclick --> screen settings. Scroll down and click on advanced settings. Make sure that you select display 2 on the upper side of the screen and then check the refresh rate. If it is set to 60Hz change it to 60Hz interlaced, and vice versa.

For the SKAARHOJ camera controller:

• Make sure your camera is in the right position.
• Whilst the right camera is selected, click on the right side of the 'pages' button to go the preset overview.
• Hold the desired preset button until it gives a green light.

For the RMC-300A:

• Also maken sure the camera in the right position.
• Click on the 'STR' button on the left side.
• Select one of the preset buttons

This device may seem like an easy tool, but the programming is rather complex. Should you want a different configuration don't hesitate to contact us. We will log in remotely and take care of the rest.

The same goes for this device. Should you want a different configuration please contact us. We will log in remotely and take care of the rest.

In the future it will be possible to, on a low level, adjust your Streamdeck and B-Station from within the StudioAssist software.

In most cases ports one through four will work. To double check this please look at the MIC ports on the backside of your flightcase. The cables from the stage box are labeled

Normally, the monitor speaker lets through all audio which can be useful if you want to check the microphones, adjust the volume, check the videos, etc... before a broadcast/ recording.

Next to that, there is a solo feature: choose one specific audio channel that is audible through the monitor speaker no matter what settings you change within StudioAssist. When choosing the media channel, you will always hear the audio from your videos through the speaker even if it is muted within StudioAssist. This can be useful when streaming with Teams or Zoom (from the Studio PC)and you want to hear the people at home without having your microphones creating a feedback loop.